How long does my order take to ship?

Please allow us 3 – 5 days for us to complete your order, as they are handmade just for you!  Once it ships, shipping times will be dependent on the carrier (USPS, UPS or FEDEX) and your location.  We ship from Florida.


What is your return policy?

We are happy to accept returns on non-personalized items within 14 days.  However, these items must not have been worn, washed or altered in any way.  They must be in their original packaging with tags still attached.  Please email us to discuss your return and receive a return authorization, return shipping is the responsibility of the buyer.  

For defective items, please email us within in 3 days of receiving your item so we can address your concern and include a photo of the defect.  If an item is defective we will gladly replace the item.

Please keep in mind many of our items are handmade and no two items are alike. They are custom made for you at the time of your order.

Our email is info@barkavenuecouture.com so feel free to send us an email with any questions or concerns! 

We apologize, but we cannot accept any returns after 14 days.


Can I wash my dog bandana?

Yes, absolutely!  We recommend hand washing in warm water or machine washing on delicate cycle, hang drying is preferred or tumble dry low.


Where are your products made?

We proudly hand make our dog bandanas in the USA, in Sunny Florida!  Many of the toys that we offer are also made in the USA.  If you’re looking for products made in the USA, please look for the “Made in the USA” logo in the product description.  We choose only the best products for your pups, just as we would for our own pups!


Where do you ship?

We ship to the Continental United States.  If you are outside of the U.S. please contact us and we will address those shipments individually.